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Please inspect your order upon
receipt.
If there is a problem with your order or merchandise has
been damaged in shipment, please notify us immediately.
Claims or return requests must be made within 14 days of
receipt of order.
No claims, returns or exchanges after 14 days.
To initiate a damage claim or request a return, please
call our order department at 760-789-2299, or email orders@historicenterprises.com for a return authorization number.
We will determine if merchandise should be replaced or
exchanged, or if a credit is appropriate.
Items authorized for return or exchange must be received
by us in original condition within 14 days for replacement,
exchange or credit.
All returns and exchanges must be authorized. Unauthorized
returns or exchanges will not be accepted.
Returns/exchanges must include original invoice and authorization
number.
Returns may be subject to a 20% restock fee, at our discretion.
Shipping and handling charges will not be credited.
Please allow at least 4 weeks for processing your return
or exchange.
If items are damaged in shipment, please retain all packing
materials. We must file a claim with the carrier and they
may require inspection of the packing materials to approve
the claim.
WARRANTEE
All our merchandise is warranted against defects in materials
and workmanship.
Clothing is warranted against defects in materials and
workmanship for 1 year from date of purchase.
This warrantee does not apply if a product is modified
in any way, abused or used for a purpose or in a manner
other than it was intended.
Our products are intended as replicas only and the user
assumes any and all liability for their use. |
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